One of the best practices, when you are using a GMB account for your business, is to post regular updates about what's happening at your business. The GMB citation is very effective and if you keep that updated Google will keep you happy, and also activate the CHAT option so that a visitor on your GMB profile can hit the button to instantly start a chat with you.
Please note, if you want the chat feature to be available to you reply to the messages promptly or Google will disable the chat from your listing.
One of the best practices, when you are using a GMB account for your business, is to post regular updates about what's happening at your business. The GMB citation is very effective and if you keep that updated Google will keep you happy, and also activate the CHAT option so that a visitor on your GMB profile can hit the button to instantly start a chat with you.
Please note, if you want the chat feature to be available to you reply to the messages promptly or Google will disable the chat from your listing.
Great advice!
More ways to best use your GMB:
- Update the product section and add your products and services there
- Drive your customers to leave reviews on your GMB listing
- Activate the business site from inside GMB, it will give you a dedicated webpage in an organized way.
- Reply to chats and reviews consistently
- Use the post option to make an announcement about your business or showcase an offer.
- Stay tuned... more to come.
Leave a reply or ask me questions, and I will be happy to answer them. I am also available on Fiverr to make any fixes on your GMB and optimize it to the best performance.